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Refund & Returns Policy

1. Overview

At The Spiritual Catalyst Coach (The Holistic Health & Wellbeing Company LTD) , we aim to provide exceptional service and quality products. If you are not entirely satisfied with your purchase, we're here to assist.

2. Life Coaching, Business Coaching, and Past Life Regression Sessions

Payment and Refund Policy:

  • All coaching and past life regression sessions must be paid for in advance or at the time of the session.

  • These sessions are non-refundable.

  • If you need to reschedule a session, please contact us at least 24 hours before your scheduled time. We will do our best to accommodate your request.

3. Psychic and Mediumship Readings

Payment and Refund Policy:

  • All readings must be paid for in advance or at the time of the reading.

  • If you do not understand or cannot accept any of the information within the first 10 minutes of the reading, you are eligible for a full refund.

  • If this occurs, I will ask if you want me to continue. If you choose to continue, the full payment will be required for the reading.

  • I reserve the right to end the reading within the first 10 minutes. If this occurs, a full refund will be issued if paid for in advance, or no payment will be taken if paid for at the time of the reading.

4. Academy of Mediumship Monthly Subscription Membership

Free Trial:

  • We offer a one-session free trial for new members to experience our Academy of Mediumship before committing to a subscription.

Subscription Cancellation:

  • You may cancel your subscription at any time.

  • If you cancel, you will continue to have access to the membership benefits until the end of your current billing cycle. After that, your subscription will not renew.

  • Since a free trial is available, we do not offer a money-back guarantee for the Academy of Mediumship subscription.

5. Shop Products

Refund and Returns Policy:

  • You have [number] calendar days to report a damaged item from the date you received it.

  • To be eligible for a return, the item must be unused and in the same condition that you received it, with original packaging.

  • A receipt or proof of purchase is required.

Non-returnable items:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

Damaged Items:

  • If you receive a damaged item, please contact us immediately at with details and photos of the damage.

  • We will provide instructions for returning the damaged item.

  • Once we receive and inspect the item, we will notify you about the status of your refund.

  • If approved, we will process a refund to your original method of payment.

6. Shipping

  • You will be responsible for paying for your own shipping costs for returning a damaged item. Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions on how to return your item to us, or about our services, contact us at:

Digital Download Policy

Since your purchase is a digital product (intangible products, pdf downloads, resource material, and online content, etc), it is deemed “used” after download or opening, and all purchases made on are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no-refund policy.

The Spiritual Catalyst Coach (The Holistic Health & Wellbeing Company LTD) reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Review of this policy

We shall update this privacy notice from time to time as necessary.

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